Refund policy

Return Policy

We strive to ensure the quality of our products and your satisfaction. Please review the following guidelines for returns:

1. Eligibility for Returns:

   • Items may be returned within 30 days of purchase if they are defective or damaged.
   • Proof of purchase is required to process all returns.

2. Non-Returnable Items:

   • Custom-made or personalized items are not eligible for returns.

3. Return Process:

   • Contact our customer service team at mamaneedsavacaycreations@gmail.com to initiate a return.
   • Provide a detailed description of the defect and include any relevant photos.
   • Once approved, we will provide instructions for returning the item.

4. Refund or Replacement:

   • Upon receipt and inspection of the defective item, we will issue a replacement or refund as per your preference.
   • Refunds will be processed to the original payment method.

5. Shipping Costs:

   • Return shipping costs for defective items will be covered by us.